Taxi88 Terms & Conditions – A Clear Guide for Malaysian Players

1 Introduction & Acceptance of Terms

Welcome to taxi88 — an online entertainment platform offering a wide range of live casino games, slots, progressive jackpots, table games, and Sports Betting for players in Malaysia. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and taxi88 ("Platform", "We", "Us").

These Terms govern your entire relationship with the taxi88 platform, including account registration, deposits and withdrawals in MYR, use of all gaming products, acceptance of bonuses and promotions, and all interactions with our customer support team.

By clicking the "Register" button, entering your registration details, or using any feature on the taxi88 platform, you are deemed to have read, understood, and fully agreed to these Terms. If you do not agree with any part of these Terms, you are not permitted to use the taxi88 platform.

2 Eligibility & Registration Requirements

To register and use the taxi88 platform, you must meet all of the following requirements without exception:

• You are at least 18 years of age on the date of registration.
• You are a Malaysian citizen or permanent resident present in Malaysia at the time of using the platform.
• You have full legal capacity to enter into a binding agreement.
• Your use of this platform does not violate any laws or regulations applicable in your jurisdiction.
• You are not currently enrolled in any gambling treatment programme that requires you to refrain from betting activities.
• You may only register under your own name — accounts created on behalf of another person or a company are not permitted.

Taxi88 reserves the right to decline any registration application without providing a reason. Our decision on eligibility matters is final.

3 User Account & Member Responsibilities

Each user is only permitted to hold one (1) active account on the taxi88 platform at any one time. Holding more than one account — whether using the same or different names, phone numbers, IP addresses, or payment methods — is a serious violation that may result in all associated accounts being terminated and all balances and winnings forfeited.

As a taxi88 account holder, you are solely responsible for:

• Ensuring that all information you provide during registration is accurate, current, and truthful.
• Keep your password and account login details confidential.
• All activity that occurs under your account, whether carried out by you or by any other party you have granted access to.
• Notify taxi88 immediately if you suspect unauthorised access to your account.
• Updating your personal information whenever changes occur (phone number, email address, etc.).

Taxi88 will never ask for your account password or PIN through any communication channel — including email, live chat or phone. Please be cautious of anyone claiming to be from taxi88 and requesting your sensitive information.

4 Deposits & Withdrawals

All financial transactions on the taxi88 platform are conducted in Malaysian Ringgit (RM). We do not accept or process transactions in foreign currencies.

4.1 Deposit

• The minimum deposit amount is RM10 per transaction.
• Accepted deposit methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow QR, FPX via Maybank2u, CIMB Clicks, Public Bank, RHB Bank, and other major Malaysian banks.
• Deposits are typically credited to your taxi88 account within 30 seconds to 5 minutes. If your deposit has not been credited after 30 minutes, please contact our support team with proof of payment.
• Taxi88 does not charge any fees for deposits. However, your bank or e-wallet provider may apply their own charges, which are beyond our control.
• All deposits must come from a payment method registered in your own name. Taxi88 does not accept third-party deposits.

4.2 Withdrawals

• The minimum withdrawal amount is RM50 per transaction.
• The withdrawal method must match the deposit method used. This is an AML prevention measure we strictly adhere to.
• Your first withdrawal may require identity verification (KYC) — you may be asked to upload a photo of your ID and a selfie. This process is typically completed within 24 hours.
• Withdrawal processing times: 15–30 minutes for e-wallets, 30 minutes – 1 hour for FPX/bank transfers. During peak periods, processing may take longer.
• Bonus balances that have not met the rollover requirements cannot be withdrawn — only real money balances are eligible for withdrawal.

5 Bonuses, Promotions & Rollover Requirements

Taxi88 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the conditions stated in their respective promotion terms. The following are general conditions that apply to all bonuses unless otherwise stated.

• Every bonus comes with a rollover (wagering requirement) that must be met before any funds can be withdrawn. The rollover is expressed in the format "xN", where N is the multiplier.
• Taxi88 Welcome Bonus up to RM588 requires 20x rollover for slots, 30x for table games, and 120x for Sports Betting.
• Weekly cashback (5%–12%) is credited every Monday and no rollover required — available for use or withdrawal immediately.
• Each member is eligible to receive the Welcome Bonus once only.
• Bonuses must be used within the stated validity period — any expired bonus will be automatically forfeited.
• Taxi88 reserves the right to void bonuses if a member is found to have abused the promotions system or placed bets designed to circumvent rollover requirements (e.g., placing opposing bets simultaneously).
• All bonus values are stated in MYR.

6 General Game Rules

The taxi88 platform offers a wide range of game categories, including live casino (baccarat, roulette, blackjack, sic bo, dragon tiger), online slots, progressive jackpots and table games. The following rules apply to all game categories:

• All games on taxi88 use a Random Number Generator (RNG) that has been independently verified to ensure complete fairness and randomness.
• The Return to Player (RTP) value for each slot game is stated in the game information accessible within the platform. RTP values represent long-term statistical expectations and are not a guarantee for any individual session.
• Any technical disruption during gameplay — including disconnection on the player's end — will not void any bets already placed. The outcome of a game that has started will be determined once the connection is restored.
• Game results are final once recorded in the taxi88 system. Any dispute claims must be raised within 24 hours of the incident.
• Taxi88 reserves the right to void any bets placed during a platform technical disruption and to refund the corresponding amount to the player's account.
• The minimum and maximum bet values for each game are displayed within the respective game interface.

For live dealer games (baccarat, roulette, blackjack, and others), video interruptions or streaming issues originating from the game provider's end (not taxi88) may result in certain rounds being voided. In such cases, bets will be fully refunded.

7 Sports Betting

The taxi88 sports section covers betting on a wide range of international and local sports, including BWF badminton, ICC & IPL cricket, EPL football, the Malaysian Super League, the Champions League, and more. The following additional terms apply to sports betting:

• All odds are displayed in decimal format. Odds may change until a bet is confirmed — the odds locked in at the time of confirmation are final.
• Confirmed bets cannot be cancelled by the player unless the Cash Out feature is activated and used before the match outcome is determined.
• If a match is postponed or cancelled before completing the minimum required period (20 overs for ODI cricket, 1 full set for badminton, 70 minutes for football), all bets will be fully refunded.
• For in-play betting (live during a match), taxi88 reserves the right to temporarily suspend bet acceptance during critical match moments or when the system detects an anomaly.
• Sports betting outcomes are determined based on official results issued by the relevant governing body (BWF for badminton, ICC for cricket, and so on).
• For cricket matches interrupted by rain, results are determined using the internationally recognised DLS (Duckworth-Lewis-Stern) method.

8 Prohibited Conduct

The following activities are strictly prohibited on the taxi88 platform and may result in account suspension or closure, as well as legal action where applicable:

• Multiple account ownership — registering or using more than one account under your own name or someone else's.
• Bet syndication or coordination — colluding with other members to exploit odds opportunities or bonus systems.
• Exploiting bugs or technical errors — exploiting any technical errors, odds mistakes, or system glitches for unfair gain. Any winnings obtained in this manner will be forfeited.
• Money laundering — using the taxi88 platform as a means to conceal or transfer illicit funds.
• Use of bots or automated software — using any software, script, or automated tool to play or place bets.
• Identity fraud — registering using another person's name, phone number, identification number, or personal details without their consent.
• Promotion Abuse — creating new accounts to repeatedly claim bonuses, or placing opposing bets (arbitrage) to fulfil rollover requirements without genuine risk.

9 Account Closure & Suspension

Taxi88 reserves the right to suspend or close the account of any member for the following reasons:

• Breach of any provision under these Terms & Conditions.
• Suspected or confirmed fraud or misconduct.
• Failure to verify your identity or source of funds within the specified timeframe.
• Instructions from a competent regulatory authority.
• Self-exclusion request by the member.

If an account is closed due to a breach of terms, taxi88 reserves the right to withhold all bonus balances and winnings associated with that breach. Only a verified original deposit balance may be returned upon completion of the investigation, at taxi88's sole discretion.

Members who wish to voluntarily close their account may do so by contacting the taxi88 support team via live chat or email. Requests will be processed within 24 hours. Any eligible remaining balance will be refunded via the original payment method within 3–5 business days.

10 Limitation of Liability

To the extent permitted by law, taxi88 will not be liable for any indirect, incidental, or consequential losses, loss of profits, loss of data, or any damages arising from:

• Service disruptions or platform downtime caused by scheduled or unscheduled maintenance.
• Game or betting outcomes that do not go in your favour.
• Technical disruptions, internet outages, or device failures on the user's end.
• Delays in deposit or withdrawal processing caused by third parties (banks, e-wallet providers).
• Unauthorised use of your account by another party due to negligence in safeguarding your password.

Taxi88's maximum liability under any circumstances shall not exceed the total amount you have deposited within the 30 days preceding the event giving rise to the claim.

11 Privacy & Data Protection

Taxi88 takes your privacy very seriously. The collection, use and storage of your personal data are governed by Privacy Policy which form part of these Terms and should be read in conjunction with them.

In summary, we collect information you provide during registration and your use of the platform for the purposes of identity verification, transaction processing, customer support and compliance with legal obligations. We use 256-bit SSL encryption to protect all data transmitted between your device and our servers.

We do not sell or share your personal data with third parties for marketing purposes without your explicit consent. Your data may be shared with service providers we work with — such as payment providers and game providers — only to the extent necessary for platform operations, and they are bound by strict confidentiality agreements.

12 Responsible Gaming

Taxi88 is committed to promoting responsible gaming practices. We believe that gaming should be a source of entertainment, not financial stress or personal hardship. By using the taxi88 platform, you agree to play within your financial means.

The responsible gambling tools we provide to help you play within your limits include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for any given period.
• Betting Limits: Maximum total bet amount per session or per day.
• Cooling-Off (Temporary Break): Temporarily lock access to your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your account if you feel you need a longer break from betting.

For more information and support resources, visit the Responsible Gaming us. Remember: the taxi88 platform is for users aged 18 and above only.

13 Changes to Terms & Conditions

Taxi88 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Any material changes that affect members' rights or obligations will be communicated via:

• In-platform notifications on taxi88 when you log in.
• Email sent to the registered email address on your account.
• Notices published on the homepage or this Terms & Conditions page.

Notice will be given at least 7 days prior changes take effect, except in urgent situations (security threats, regulatory directives) that require immediate action.

Your continued use of the taxi88 platform after the effective date of any changes will be considered acceptance of the updated terms. If you disagree with the changes, you may close your account before the effective date and request a refund of any eligible balance.

It is your responsibility to review this Terms & Conditions page periodically. The effective date and version of the current Terms are stated at the top of this page.

14 Contact Us

If you have any questions, concerns, or need clarification regarding these Terms & Conditions, our team is ready to help. We communicate in Bahasa Malaysia and can be reached through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week within the taxi88 platform. Average response time under 2 minutes.
• Email: support@taxi88.run — for detailed enquiries that require further review. We will respond within 24 hours.

For account-related issues, please provide your registered name and account number (do not share your password) to help us assist you faster. We are committed to resolving every enquiry fairly, transparently, and within a reasonable timeframe.